babu7's Privacy Policy

Introduction & Scope

babu7 ("we", "our", or "the platform") is a safe and reliable online betting and casino platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to the babu7 website, mobile version, and all related services.

The purpose of this policy is to clearly inform you about what personal information we collect, why we collect it, how we use and store it, and what rights you have over your information. By using our platform, you consent to the terms of this policy.

This policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.

What Information We Collect

babu7 collects various types of information from users in order to provide its services. This information is presented below under three categories.

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Payment method details — information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Messages or complaints you send to customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system information
• Page visit logs, session duration, and navigation patterns
• Information collected via cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Information received through identity verification agencies or fraud prevention services
• Transaction-related information from payment processing partners
• Information received from regulatory authorities under applicable law

Purpose of Using Information

babu7 uses collected information only for specific and lawful purposes. We never process your information unnecessarily.

• Account Management: To handle registration, login, account verification, and security.
• Service Delivery: To smoothly operate betting, gaming, deposit, and withdrawal services.
• Financial Transaction Processing: To ensure secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
• Identity Verification & Fraud Prevention: To carry out verification procedures necessary for account security and prevention of money laundering.
• Customer Support: To resolve your questions and complaints via live chat or email.
• Bonuses & Promotions: To manage welcome bonuses and other offers.
• Responsible Gaming: To monitor playing patterns, identify potential risks, and provide assistance when needed.
• Legal Compliance: To store and report information as required under applicable laws and regulatory rules.
• Service Improvement: To analyse user experience and improve the quality of the platform.

Information Sharing & Third Parties

babu7 never sells your personal information or transfers it to third parties for commercial purposes. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, identity verification, fraud prevention, and technical infrastructure. These partners receive only the information necessary for their designated tasks and are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information to authorities in compliance with court orders, government directives, or applicable law. In such cases, we always provide only the minimum information required.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred as part of the assets. However, we will notify you in advance in any such situation.

Data Protection & Security

babu7 treats the protection of your personal information as its highest priority. We apply industry-standard security measures:

• SSL Encryption: All data transmissions on our platform are encrypted using SSL (Secure Sockets Layer) technology, keeping information exchanges out of reach of third parties.
• Secure Servers: Collected information is stored on secure servers and regular security audits are conducted.
• Access Controls: Only authorised personnel can access personal information, and every access is logged.
• Two-Factor Authentication: If suspicious login activity is detected, an additional verification process is activated.
• Regular Security Testing: We conduct regular technical assessments to identify potential vulnerabilities.

However, no transmission over the internet is completely secure. While we are committed to ensuring the highest level of protection, absolute security of data cannot be guaranteed.

Cookies & Tracking Technologies

babu7 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, security verification, and payment processing. Disabling these cookies will cause most platform services to stop working properly.

6.2 Service Improvement Cookies

These cookies are used to analyse how users interact with our platform in order to improve service quality. They include data on page visit counts, session duration, and error reports.

6.3 Cookie Management

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

Data Retention Period

babu7 retains your personal information only for as long as necessary to fulfil the original purpose of collection or as required by legal obligations.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, records of financial transactions, identity verification information, and support records are retained for a defined legal period.
• Automatic Log Data: Technical log data is generally retained for a short period and deleted after review for security purposes.

After the defined period expires, information is securely deleted or anonymised so that you can no longer be identified.

Your Rights

babu7 believes you should have control over your personal information. To that end, we uphold the following rights:

• Right to Access: You can contact us to find out what information we have collected from you and how it is being used.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, where there is no legal obligation to retain it, you can request that your information be deleted.
• Right to Object to Processing: You can object to your information being used for marketing or analytical purposes.
• Right to Data Portability: You can request a structured copy of your information.
• Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise any of the rights above, please contact our support team. We are committed to responding to your request.

Protection of Minors

babu7's services are intended only for individuals aged 21 or older. We do not knowingly collect information from minors or allow them to open accounts.

Age verification during registration is mandatory. If we suspect that a user is a minor, we immediately suspend their account and begin a verification process. Any information belonging to a minor found in our system is deleted without delay.

If you become aware that a child or young person is using our platform, please contact us.

International Data Transfers

Although babu7's services are operated for the Bangladesh market, some information may be processed or stored on servers located in other countries for technical and operational reasons.

In such cases, we ensure that transferred information remains protected in accordance with the standards of this policy and that the relevant service providers are contractually bound to comply with our privacy standards.

Changes to the Policy

We may update this privacy policy from time to time due to business needs, technological changes, or legal obligations. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users by email where applicable.
• Confirmation of consent to the new policy may be required upon logging in to the platform after changes are made.

Continued use of the platform after a policy change will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact the babu7 support team. Our support team is available 24/7 and ready to assist in both Bengali and English.

We aim to respond to your requests as quickly as possible. For data protection-related requests, we begin processing after verifying your identity.